Frequently Asked Questions


Ordering:

Can I place an order without creating an account?

WDL Systems requires you create an account prior to placing an order.


Do you offer quantity discounts?

Yes, click on "Quantity Discounts Available" below the price on any item page to see the pricing schedule.


Do you offer education discounts?

WDL Systems offers educational discounts on select products for qualifying organizations. Please contact sales@wdlsystems.com for further information.


Can I use my shipping account when I order?

Please send an email to sales@wdlsystems.com immediately after placing your order. Include order number, shipping instructions, and shipping account number. A WDL sales rep will revise your order and confirm.


Can I place an order with terms on the WDL Systems website?

If your account has been granted Net 30 terms, you may select Invoice as a payment method. Please download and complete a credit application if you do not already have terms.


Technical Support:


The USB 3.0 port on my Connect Tech Orbitty carrier board does not work.

You must install the CTI-L4T BSP. For this and all other questions related to the Connect Tech carrier boards for NVIDIA Jetson, visit http://connecttech.com/support/resource-center/nvidia-jetson-tx2-tx1-product-support/


How do I install Linux on my DMP eBox?

Linux support and installation guides for the DMP eBox are available here: http://www.compactpc.com.tw/support.aspx?mode=3&id=63


How do I request technical support?

To request technical support, please create a new Support Case from your WDL Systems Account page.


Conflict Minerals Statement:

Click Here to Download WDL Systems Conflict Minerals Statement (PDF)